Privacy Policy

1. Introduction

FortéLife respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

2. Information We Collect

We may collect and process the following data about you:

• Contact information including name, email address, phone number, and postal address
• Inquiry details when you contact us through our contact form
• Technical data including IP address, browser type, and device information
• Usage data including how you navigate and interact with our website
• Cookie data as described in our Cookie Policy

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill any requests you make
• To improve our website and user experience
• To send you information about our products if you have opted in
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or accept cookies
• Our legitimate interests in operating our business and improving our services
• Legal obligations we must comply with

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who help us operate our website and business
• Legal authorities when required by law
• Business partners only with your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

FortéLife
26 Lord Street
Southport PR9 0QT
United Kingdom
Phone: +44 1704 732 981
Email: [email protected]